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Explore industry news, insights, and updates from the Operational Excellence Awards.

Beyond Confidence: Why Irish Private Enterprises Must Now Close the Operational Performance Gap

Author: Jed Nykolle Harme

KPMG's Enterprise Barometer finds Irish business confidence rising sharply, but a widening AI and process efficiency gap signals that operational transformation — not optimism alone — will determine Irish private enterprise competitiveness in 2026.

Medley acquires Recruit Medical Career operations to build AI-powered healthcare HR platform

Author: Jed Nykolle Harme

Japanese recruitment and HR firm Medley has agreed to acquire the medical recruitment business operations of Recruit Medical Career, a subsidiary of staffing giant Recruit Holdings. The deal targets AI-driven HR operations transformation across Japan's healthcare sector.

IHG deploys three-engine commercial strategy to streamline business travel operations in Greater China

Author: Jed Nykolle Harme

UK-headquartered IHG Hotels and Resorts is deploying three commercial engines across its Greater China operations to build an integrated business travel ecosystem. The strategy targets end-to-end digital process efficiency, loyalty-driven partnership, and operational coordination.

Qumulo establishes European R&D hub in Cork to advance AI-driven data infrastructure operations

Author: Jed Nykolle Harme

US-headquartered data management firm Qumulo is establishing a European Software R&D hub in Cork, creating over 50 jobs in three years. The expansion targets AI-driven data infrastructure management and enterprise-scale operational capability.

Newcode brings agentic AI workflow platform to Dublin with 30-job expansion

Author: Jed Nykolle Harme

Norwegian legal-tech firm Newcode is establishing a Dublin presence as part of its international expansion, creating 30 jobs. The move follows a seed funding round of more than €5.7 million.

Version 1 opens Dublin AI Studio and creates 250 jobs to advance enterprise transformation

Author: Jed Nykolle Harme

Irish technology firm Version 1 has opened a new Dublin headquarters and AI Studio at Four Park Place, creating 250 jobs. The investment positions Dublin as a hub for enterprise AI innovation and digital transformation.

Robert Burdock brings Operational Leadership as judge in Operational Excellence Awards 2026

Author: Jed Nykolle Harme

Robert Burdock, Site Operational Excellence Lead at Ipsen Manufacturing Ireland Limited, joins the Operational Excellence Awards 2026 judging panel, bringing expertise in Lean Six Sigma, Shingo Assessment preparation, and fostering continuous improvement cultures across pharmaceutical manufacturing operations. His appointment adds proven leadership in operational discipline, change management, and cultural transformation to the evaluation process, ensuring entries are assessed against rigorous standards that balance innovation with execution capability. Burdock's experience developing excellence frameworks in regulated environments positions him to evaluate measurable impact and sustainable performance improvement across Ireland's operational sectors.

From Cost Centre to Competitive Edge: How Retail Automation Is Delivering Operational Excellence

Author: Jed Nykolle Harme

IMARC Group's retail automation outlook finds that AI-driven smart store technologies are delivering measurable efficiency gains and margin expansion, making automation the defining operational investment for global and Irish retail leaders.

TCS and Swissport extend five-year partnership to scale AI-driven operational transformation

Author: Jed Nykolle Harme

Indian IT firm Tata Consultancy Services and Swiss aviation services provider Swissport International have extended their decade-long partnership by five years. The renewed agreement targets AI-led transformation across Swissport's global ground operations.

Indra and Synaptic Aviation deploy AI system to optimise ground operations at three Spanish airports

Author: Jed Nykolle Harme

Spanish technology firm Indra and US aviation software company Synaptic Aviation are deploying an AI-powered system to optimise ground operations at three major Spanish airports. The solution targets turnaround efficiency, real-time process visibility, and apron coordination.

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