2026 Winners

Celebrating the Winners of the 2026 Operational Excellence Awards UK We’re delighted to congratulate this year’s winners and finalists. The awards were presented at the Gala Ceremony on 24 September 2026 at the Park Plaza London Riverbank.

View Finalists by Category

Overall Operational Excellence Award

WINNER

OCS

Excellence in Collaboration and Partnership

WINNER

SmartestEnergy

FINALISTS

Leeds City College- The Vine

LEO Pharma

OCS & Saber Security

Portaramp UK Ltd - ABM UK

SmartestEnergy

Operations Team of the Year

WINNER

Serco Group

Serco

FINALISTS

evcoms

evcoms

Natwest Boxed

NatWest Boxed

OCS

OCS

PHINIA

Phinia Stonehouse

Queen's University Belfast

Queen's Accommodation

Serco Group

Serco

SmartestEnergy

SmartestEnergy

UK Shared Business Services

UK Shared Business Services (UKSBS)

Operations Manager / COO of the Year

WINNER

Kate Cowan

Hope Capital Property Finance

FINALISTS

Catherine Cordonia

DaS LAB

Hiba Fadhil

evcoms

Kate Cowan

Hope Capital Property Finance

Amber Frost

Mowgli Street Food Limited

Victoria Rowland

SAGE

Women in Operations - Large

WINNER

Natwest Boxed

NatWest Boxed

FINALISTS

Ligy Terrance

IFS

Lucy Worth

Mowgli Street Food Limited

Natwest Boxed

NatWest Boxed

Julie Lammond-Ross

UK Shared Business Services (UKSBS)

Women In Operations - SME

WINNER

Hiba Fadhil

evcoms

FINALISTS

Chandni Patel

Aviator's Lounge

Catherine Cordonia

DaS LAB

Hiba Fadhil

evcoms

Karolina Graham

OCS

Vania Santos

OCS

Ionela Tudoran

Our future Health

STS Engine Services

STS Engine Services

Rising Star in Operations

WINNER

Jenni Gregory

Watkins & Gunn

FINALISTS

Sophie Reynolds

Bentley Motors

Thayene Lorens

CCS Cullen Cleaning Services

Daniel Stevens

UK Shared Business Services (UKSBS)

Jenni Gregory

Watkins & Gunn

Avinash Majji

WJEC CBAC Ltd

Operational Excellence in Construction & Engineering

WINNER

Vodafone Business

FINALISTS

bp

McBreen Enviro UK

Vodafone Business

Operational Excellence in Facilities Management

WINNER

OCS

FINALISTS

McBreen Enviro UK

OCS

Operational Excellence in Financial, Professional & ICT Services

WINNER

evcoms

FINALISTS

evcoms

Hope Capital Property Finance

Operational Excellence in Healthcare

WINNER

East Sussex Healthcare NHS Trust

FINALISTS

East Sussex Healthcare NHS Trust

Thornwood Design & Build Limited

Operational Excellence in Manufacturing

WINNER

kp films

FINALISTS

kp films

Opexall

Operational Excellence in Public Sector

WINNER

evcoms

FINALISTS

evcoms

UK Shared Business Services (UKSBS)

Green Operational Excellence Award (100+ Employees)

WINNER

Sodexo - Colchester PFI

FINALISTS

CPL Aromas Ltd

Go North West

Queens Accommodation

Quinn London Limited

Sodexo - Colchester PFI

Green Operational Excellence Award (Under 100 Employees)

WINNER

Hydro Cleansing

FINALISTS

Express Merchants

Hydro Cleansing

kp films

The Vine - Leeds City College

SIMCo (Sequoia Investment Management Company)

Innovation in Operations

WINNER

TGS

FINALISTS

Bahrain Airport Company

Bosch and Siemens Home Appliances GmbH

EcoSource

Portaramp UK Ltd & ABM UK

TGS

Digital Transformation and AI Award

WINNER

Express Merchants Ltd

FINALISTS

CCS Cullen Cleaning Services

Express Merchants Ltd

WHS Plastics

Best Use of Technology in Operations

WINNER

Center Parcs

FINALISTS

Center Parcs

Manchester Airport

McBreen Enviro UK

Operational Excellence in Hospitality, Food & Beverage

WINNER

Samworth Brothers, Melton Foods

FINALISTS

Center Parcs

Samworth Brothers, Melton Foods

Operational Excellence in Transport, Logistics & Utilities

WINNER

Manchester Airport

FINALISTS

Manchester Airport

McBreen Enviro UK

Training Programme of the Year

WINNER

UK Shared Business Services (UKSBS)

FINALISTS

Essity UK

Opexall

UK Shared Business Services (UKSBS)

Operational Excellence in Customer Experience

WINNER

OurCoop

FINALISTS

evcoms

OurCoop

Excellence in the Use of Data & Analytics in Operations

WINNER

IFS

FINALISTS

Center Parcs

IFS