OurCoop wins Operational Excellence in Customer Experience at Operational Excellence Awards UK 2026

OurCoop secured the Operational Excellence in Customer Experience Award at the Operational Excellence Awards UK 2026, recognised for its self-checkout and customer experience project delivering a 24.7% rise in self-checkout usage, 50% fewer intervention delays, and £670,000 in annualised labour savings. OurCoop combined people, process, technology, and behavioural change to improve the customer experience while delivering measurable business results. The project shows how operational improvement can strengthen service quality and colleague engagement at the same time, setting benchmarks for 2027.

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TGS wins Innovation in Operations at Operational Excellence Awards UK 2026

TGS secured the Innovation in Operations Award at the Operational Excellence Awards UK 2026 for solving seismic data logistics through LEO satellite connectivity and cloud computing, enabling data transfer from remote locations in days rather than weeks. Supporting 26 surveys and 1+ petabyte of seismic data transfer, TGS demonstrated bold operational innovation translating emerging technologies into measurable global-scale logistics improvement, setting benchmarks for 2027.

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OCS wins dual awards for Operational Excellence and Overall Excellence at Operational Excellence Awards UK 2026

OCS secured dual awards at the Operational Excellence Awards UK 2026 for maintaining high standards across complex portfolios through innovation, teamwork, and customer focus, embedding continuous improvement culture that achieved simultaneous improvements across service delivery, resilience, and customer outcomes, setting benchmarks for 2027.

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