evcoms wins dual awards in Financial, Professional & ICT Services and Public Sector at Operational Excellence Awards UK 2026

evcoms secured dual awards at the Operational Excellence Awards UK 2026 for operational excellence in financial, professional and ICT services and in the public sector, delivering a 9% cost reduction, 95% customer retention, and wait times cut from 5 minutes 33 seconds to 43 seconds.

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OurCoop wins Operational Excellence in Customer Experience at Operational Excellence Awards UK 2026

OurCoop secured the Operational Excellence in Customer Experience Award at the Operational Excellence Awards UK 2026, recognised for delivering a 24.7% rise in self-checkout usage, 50% fewer intervention delays, and £670,000 in annualised labour savings, setting benchmarks for 2027.

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Apleona Ireland shortlisted in two categories at Operational Excellence Awards 2026

Apleona Ireland earned shortlist places in Operations Team of the Year (Large) and Operational Excellence in Facilities Management at the Operational Excellence Awards 2026, recognised for inclusive leadership, integrated FM delivery, and decarbonisation across regulated environments nationwide. Its Women’s Operations Team demonstrates how inclusive leadership and employee empowerment strengthen wellbeing, retention, and performance. Alongside this, the company’s FM entry combines sustainability leadership, digital innovation, and a people-focused self-delivery model to deliver measurable client outcomes.

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