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InsurEvo establishes European operational hub in Carlow to support JustCover expansion
UK insurance group InsurEvo has established its European operational hub in Carlow, Ireland, creating 22 new jobs. The expansion centres on travel insurance brand JustCover and is backed by IDA Ireland.
MBCC Foods accelerates Costa Coffee drive-thru rollout to improve service efficiency across Ireland
Costa Coffee operator MBCC Foods (Ireland) has secured its 12th drive-thru planning permission as part of a nationwide operational expansion. The rollout targets service flow optimisation across its 150-location Irish estate.
Xcentuate enters Canadian market through strategic alliance with E3Performance
Irish firm Xcentuate has signed a strategic alliance with Canadian consulting firm E3Performance to enter the Canadian market. The Enterprise Ireland-backed move targets financial services and operational processing sectors.
Dr Alessandro Laureani brings practice and academic expertise as judge for Operational Excellence Awards 2026
Dr Alessandro Laureani, Lecturer at the University of Buckingham and a leading authority on Lean Six Sigma and leadership, joins the judging panel for the Operational Excellence Awards 2026. He brings more than two decades of practice, industry, and academic expertise to the evaluation process. Laureani's career spans operational leadership, business transformation, and higher education, with a sustained focus on process improvement, customer experience, and product operations.
dsm-firmenich completes $10m upgrade to advance US premix operational excellence
Switzerland-based nutrition and health company dsm-firmenich completes $10 million modernisation of US Schenectady premix facility to strengthen operational excellence. The upgrade transforms site into flagship premix hub through enhanced quality standards and sustainability initiatives.
TruBridge launches Chennai centre to advance revenue cycle management excellence
US-based healthcare solutions company TruBridge launches Chennai Global Capability Center to accelerate revenue cycle management innovation and operational excellence. The India expansion strengthens EHR-agnostic capabilities whilst supporting healthcare technology advancement.
iVerify expands Belfast operations to boost mobile security capabilities
US-based mobile security company iVerify expands Belfast operations creating specialist data engineer and analyst roles with £78,000 average salaries. The investment strengthens operational excellence whilst supporting university collaboration on placement and graduate programmes.
Zurich Insurance acquires Generali's Irish operations to strengthen market position
Switzerland-based Zurich Insurance acquires non-life insurance business of Italy-headquartered Generali España operating in Ireland under RedClick brand for €337 million. The transaction strengthens operational excellence and competitive position whilst supporting retail strategy.
Core Optimisation opens Dublin office to support operational excellence expansion
Digital marketing agency Core Optimisation opens Dublin office following appointment as digital agency partner to Tesco Ireland. The expansion strengthens operational excellence and national presence whilst supporting growth across 80-plus brand portfolio and international operations.
Beyond Best Practice: Why Operational Excellence Demands Cumulative Capabilities
A Harvard Business School study finds that sustained competitive advantage in operational excellence depends not on practices alone, but on building four cumulative capabilities in sequence—a finding with direct implications for Irish business leaders.
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