Applauded for its operational innovation in 2025, evcoms secured the Operational Excellence in ICT, Media and Telecoms Award at the Operational Excellence Awards 2025, distinguished for its clear and well-structured approach to Operational Excellence through the adoption of Lean Six Sigma principles.

Judges praised the organisation's impactful initiatives and strong alignment between improvement efforts and strategic goals, highlighting the tangible impact delivered across diverse use cases. By combining Lean Six Sigma methodology with disciplined execution, evcoms demonstrated how operational excellence frameworks can drive measurable improvements while delivering sustained success across the ICT sector.

"Our judges lauded Evcom for its clear and well-structured approach, which offered valuable insights into Operational Excellence," the panel said. “Initiatives were particularly impressive and it stood out for the tangible impact of its initiatives, the strong alignment between its improvement efforts and strategic goals, and the diverse range of use cases that demonstrated sustained success."

The recognition reflects broader trends across the Operational Excellence Awards, where ICT organisations are increasingly distinguished by their ability to integrate process improvement methodologies with strategic business objectives and operational frameworks. evcoms' achievement demonstrates how operational excellence principles can leverage structured approaches to drive measurable improvements while transforming service delivery and business outcomes.

Heading into the next awards cycle this year, evcoms' achievement reflects the evolving definition of operational excellence in ICT to deliver consistent, high-quality outcomes through disciplined improvement practices. As expectations continue to rise, who will be the next organisation to set the benchmark for operational excellence this 2026 ahead?

For more information on award categories, past winners, and judging insights, visit the official Operational Excellence Awards website and subscribe to the newsletter for updates and sector insights.