Operational Excellence in Facilities Management

This award is open to any in-house FM team or FM company that has used operational excellence as a critical driver to deliver value to their company and clients. The judges will be looking for examples of projects over the past 12 months where you have demonstrated operational excellence. Entry is by a 5-page A4 PDF submission; the judges will be looking for a clear plan and evidence that it is delivering on core objectives, paying particular attention to the criteria listed below.

• Organisation Background: Please provide a brief description of the organisation such as when it was established, the number of employees, services provided and relevant industry achievements and accreditations.
• Operational Efficiency: Please provide a brief description of the projects or initiatives undertaken for your client(s). Please outline steps your organisation took to boost operational performance, including any resulting tangible benefits to your client(s).
• Innovation: Please include details of any unique efforts or processes that have been employed, demonstrating the degree of innovation. Have you employed any innovative approaches or applied the principles of Lean/Six Sigma to increase operational efficiency?
• Improving standards: How have you maintained or increased quality of process and safety through operational excellence?
• Budgetary Efficiency: Detail how you have managed budgets by reduced operational costs.
• Supporting facts & statements: Please include any other statements or facts that support your entry.